The Backfire Bias

Having taken psychology courses in undergrad, I'm aware of biases and how we all fall prey to them. In an on-demand training I took called Overcoming Bias there was a section devoted to the backfire bias. The backfire bias is when people who already hold a strong belief, double down in their belief even when shown evidence to the contrary. Because I am very passionate about information literacy, I was interested in hearing ways to help overcome this bias. Dr. Michael Shermer, author and narrator of the training, gave six steps that may help when talking to people about difficult subjects. 

1. Keep emotions out of it. 
2. Discuss - don't attack. 
3. Listen carefully so that you can tell their belief back to them. 
4. Show respect. 
5. Acknowledge that you understand why someone might believe that. 
6. Try to show that changing facts does not mean changing their entire view of something else.